Refund policy

RETURN & REFUND POLICY
Rishi Veda Naturals

Last Updated: May 2026

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GENERAL POLICY

At Rishi Veda Naturals, we take
great care in ensuring that every
product reaches you in perfect
condition. Since our products are
consumable herbal powders, we
maintain a strict No Return &
No Refund policy once the order
has been delivered.

We request all customers to
carefully read the product
description before placing
an order.

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EXCEPTIONS — WE WILL HELP YOU IF:

We will offer a replacement or
resolution ONLY in the following
cases:

✅ Wrong product delivered
✅ Damaged/broken packaging
received
✅ Product tampered or seal broken
at time of delivery
✅ Expired product delivered

In these cases, you must:

1. Contact us within 48 hours
of delivery
2. Send clear photos/video of
the issue on WhatsApp:
+91 97140 46650
3. Keep original packaging intact

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WHAT WE WILL DO IN EXCEPTIONS:

After verifying your complaint
we will offer:

- Replacement product — FREE
of cost
- Or store credit for next order

No cash refund will be issued
under any circumstance.

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NON-RETURNABLE CONDITIONS:

❌ Opened or used products
❌ Change of mind after delivery
❌ Incorrect address provided
by customer
❌ Order not collected from
courier
❌ Damage due to improper
storage after delivery

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COD ORDERS:

For Cash on Delivery orders —
please ensure someone is available
to receive the package. If order
is returned due to non-availability,
shipping charges will be borne
by the customer.

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For any issues or queries —

📱 WhatsApp: +91 97140 46650
📍 Kamrej, Surat, Gujarat, India
🕐 Mon–Sat: 10 AM to 7 PM

We are committed to resolving
your concerns as quickly as
possible.

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Rishi Veda Naturals
FSSAI Lic. No. 20726022001839
Nature's Pure Gift 🌿